When Talk Works: Profiles of MediatorsISBN: 978-0-7879-1090-7
Paperback
544 pages
July 1997, Jossey-Bass
 This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
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DEBORAH M. KOLB is executive director of the Program on Negotiation at Harvard Law School and professor of management at the Simmons College Graduate School of Management.
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