When Talk Works: Profiles of Mediators

Preface xiii

The Authors xvii

Introduction

Another Way to Settle Disputes: The Practice of Meditation 1
Deborah M. Kolb

Part One The Professionals

1 Frances Butler: Questions That Lead to Answers in Child Custody Mediation 17
Kenneth Kressel

2 Patrick Davis: “To Bring Out the Best … To Undo a Little Pain” in Special Education Mediation 61
Susan S. Silbey

3 Howard Bellman: Using “Bundles of Input” to Negotiate an Environmental Dispute 105
Christine B. Harrington

4 William Hobgood: “Conditioning” Parties in Labor Grievances 149
Deborah M. Kolb

5 Patrick Phear: Control, Commitment, and Minor Miracles in Family and Divorce Mediation 191
Austin Sarat

Part Two Builders of the Field

6 Albie M. Davis: Community Mediation as Community Organizing 245
Sally Engle Merry

7 Eric Green: finding Alternatives to Litigation in Business Disputes 279
Lavinia E. Hall

8 Lawrence Susskind: Activist Mediation and Public Disputes 309
John Forester

Part Three Extending the Reach of Mediation

9 Juju Atkinson: Blurring the Distinction Between Mediation and Adjudication 359
William M. O’Barr

10 Jimmy Carter: The Power of Moral Suasion in International Mediation 375
Eileen F. Babbitt

11 Linda Colburn: On-the Spot Mediation in a Public Housing Project 395
Neal Milner

12 Joseph Elder: Quiet Peacemaking in a Civil War 427
Thomas Princen

Conclusion

The Realities of Making Talk Work 459
Deborah M. Kolb and Kenneth Kressel

Index 495