When Talk Works: Profiles of MediatorsISBN: 978-0-7879-1090-7
Paperback
544 pages
July 1997, Jossey-Bass
This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
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"Insightful and highly readable. The best examination of what
successful mediators actually do. Anyone who wants to settle a
dispute will learn a lot from these profiles." --Roger Fisher,
coauthor, Getting to Yes
"All mediators, and anyone else who practices or is interested in alternative dispute resolution, will be interested in this book." --Mary P. Rowe, ombudsperson, Massachusetts Institute of Technology
"A must read for anyone contemplating the practice of alternative dispute resolution as a mediator or using the services of a mediator." --Wallace Warfield, George Mason University, and former president, Society of Professionals in Dispute Resolution
"All mediators, and anyone else who practices or is interested in alternative dispute resolution, will be interested in this book." --Mary P. Rowe, ombudsperson, Massachusetts Institute of Technology
"A must read for anyone contemplating the practice of alternative dispute resolution as a mediator or using the services of a mediator." --Wallace Warfield, George Mason University, and former president, Society of Professionals in Dispute Resolution