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The Mediation Field Guide: Transcending Litigation and Resolving Conflicts in Your Business or Organization

ISBN: 978-0-7879-5571-7
Hardcover
352 pages
June 2001, Jossey-Bass
List Price: US $55.00
Government Price: US $35.20
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The Mediation Field Guide: Transcending Litigation and Resolving Conflicts in Your Business or Organization (078795571X) cover image
This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.

At last--the definitive one-stop guide for anyone who wants to know what mediation is and how it works. The Mediation Field Guide is a comprehensive primer that is filled with practical strategies for elevating conflict resolution to a process that can effectively resolve business, personal, community, and institutional disputes on multiple levels. Throughout the book, expert mediator Barbara Ashley Phillips provides insights into both the simplicity and complexity of the inner workings of mediation that will enable you to use the process with the skill and finesse of a professional mediator.
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