The Telephone Interviewer's Handbook: How to Conduct Standardized ConversationsISBN: 978-0-7879-8638-4
Paperback
336 pages
April 2007, Jossey-Bass
This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
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THE AUTHOR
Patricia A. Gwartney, Ph.D., is professor of sociology at the University of Oregon, Eugene. An internationally known expert in the field of survey research, she was the founding director of the University of Oregon Survey Research Laboratory (OSRL).