The 2R Manager: When to Relate, When to Require, and How to Do Both Effectively

"The professional services firm is the best possible laboratory forunderstanding the concepts of relating and requiring. Because suchfirms are filled with high-talent individuals, a tilt towards onestyle vs. the other would fail. Peter Friedes hit the perfectbalance at Hewitt Associates¾and this book provides a greatservice in conveying to others how that balance can (and must) beachieved in high performing organizations." --Leo F. Mullin,chairman and CEO, Delta Air Lines

"As a coach and trainer for thousands of managers, I find the 2Rapproach to be one of the most exciting new ideas around. This bookis guaranteed to provide insights to managers of all ages andexperience levels." --Lynn Trautmann, cofounder, CollaboraConsulting Group, a training consulting firm

"When the former CEO of a highly successful organization writesa book about people management fundamentals, it's noaccident&neither is effective leadership at any level. The 2RManager provides managers personalized roadmaps to success; and fornew managers it's a good first look at what really counts inleading others. Not a bad payback for an easy read." --RandyMacDonald, senior vice president, human resources, IBMCorporation

"The professional services firm is the best possible laboratory for understanding the concepts of relating and requiring. Because such firms are filled with high-talent individuals, a tilt towards one style vs. the other would fail. Peter Friedes hit the perfect balance at Hewitt Associates¾and this book provides a great service in conveying to others how that balance can (and must) be achieved in high performing organizations." --Leo F. Mullin, chairman and CEO, Delta Air Lines

"As a coach and trainer for thousands of managers, I find the 2R approach to be one of the most exciting new ideas around. This book is guaranteed to provide insights to managers of all ages and experience levels." --Lynn Trautmann, cofounder, Collabora Consulting Group, a training consulting firm

"When the former CEO of a highly successful organization writes a book about people management fundamentals, it's no accident&neither is effective leadership at any level. The 2R Manager provides managers personalized roadmaps to success; and for new managers it's a good first look at what really counts in leading others. Not a bad payback for an easy read." --Randy MacDonald, senior vice president, human resources, IBM Corporation