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Textbook

Human Resource Management for the Hospitality Industry

ISBN: 978-0-471-28972-2
Paperback
368 pages
January 1991, ©1990
List Price: US $138.95
Government Price: US $104.28
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Human Resource Management for the Hospitality Industry (0471289728) cover image
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HUMAN RESOURCE FUNCTIONS.

Staffing.

Analyzing and Designing Jobs.

Training.

Evaluating Employees.

Working Successfully with Unions.

Employee Compensation.

Health and Safety.

MANAGING STAFF.

The Nature of Management and Leadership.

Communicating.

Developing a Positive, Motivating Organizational Climate.

Managing a Diverse Work Force.

Building a Team.

Managing Change and Resolving Conflicts.

Disciplining Employees.

Delegation.

Managing Service.

Appendices.

Index.
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