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Textbook
Introduction to the Hospitality Industry, 8th EditionISBN: 978-0-470-39916-3
Paperback
576 pages
February 2011, ©2012
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- Expanded discussions of sustainability and corporate responsibility
- Discussion of demographics and changes with specific generations with special attention to the effects associated with aging Baby Boomers
- Inclusion of new and emerging industry segments
- More culinary examples including international culinary programs and an updated profile of the Research Chefs Association
- New trends in on-site foodservice including those related to vending
- An expanded section on franchising along with considerations of the global marketplace
- More examples of the use of technology in both food service and lodging
- A greater emphasis upon international travel and the associated effects on tourism along with the introduction of voluntourism
- Revised and extended discussions of prominent gaming destinations such as Atlantic City, Mississippi Gulf Coast, and Macau
- Updated Internet exercises that can facilitate individual learning or group discussion
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