The Pfeiffer Book of Successful Conflict Management ToolsISBN: 978-0-470-19344-0
Paperback
452 pages
October 2007, Pfeiffer
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Jack Gordon is a former chief editor of Training Magazine and an award-winning writer. He is the editor of numerous books, including The Pfeiffer Book of Successful Communication Skill-Building Tools and The Pfeiffer Book of Successful Leadership Development Tools.