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Customer Relationships: Sales 12.9

ISBN: 978-1-84112-452-0
Paperback
118 pages
May 2003, Capstone
List Price: US $22.00
Government Price: US $11.22
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Customer Relationships: Sales 12.9 (1841124524) cover image
This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.

The sales function is the front-line of any business. Keeping up with the latest sales techniques is essential, as well as ensuring you have a motivated, incentivised and focused sales team well-versed in the basics of selling, from identifying new prospects and getting repeat business to closing the deal. This module gives essential insight into all the key sales drivers such as account management, handling complex sales, selling services, FMCG selling, customer relationships and self-development for sales people.
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