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Customer Responsive Management: The Flexible Advantage

ISBN: 978-1-55786-505-2
Paperback
286 pages
December 1996
List Price: US $59.95
Government Price: US $30.57
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Customer Responsive Management: The Flexible Advantage (1557865051) cover image

* Illustrates how to become more responsive to th needs of individual customers
* Integrates theory from many different disciplines including - management - marketing - informationn systems - economics - law - logistics
* Contains numerous examples
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