The CCL Guide to Leadership in Action: How Managers and Organizations Can Improve the Practice of Leadership

Preface (Martin Wilcox and Stephen Rush).

List of Contributors.

Acknowledgments.

Part I: Creating Healthy Leaders.

Chapter 1: Skills for Leaders.

"Making the Connection: Leadership Skills and Emotional Intelligence" by Marian N. Ruderman, Kelly Hannum, Jean Brittain Leslie, and Judith L. Steed.

"Through a New Lens: A Talk with Margaret J. Wheatley" by John Alexander.

"Redefining Accountability: A Talk with Peter Block" by Stephen Rush.

"Nine Keys to Good Leadership" by David Campbell.

Chapter 2: How to Deal with Change.

"Leading Transition: A Talk with William Bridges" by John Alexander.

"Getting a Grip on Conflict" by Davida Sharpe.

"After the Storm: Leading in the Wake of a Crisis" by Gene Klann.

"Adaptability: What It Takes to Be a Quick-change Artist" by Paige Bader and Allan Calarco.

Chapter 3: How to Work Across Cultures.

"Getting the Message: How to Feel Your Way with Other Cultures" by Don W. Prince and Michael H. Hoppe.

"Global Managing: Mastering the Spin of a Complex World" by Christopher Ernst.

"One Prescription for Working Across Cultures" by Craig Chappelow.

Chapter 4: Feedback and Coaching.

"Leadership Through Feedback: Helping Subordinates Succeed" by Raoul J. Buron and Dana McDonald-Mann.

"Three Keys to Effective Feedback" by Sloan R. Weitzel.

"A Winning Recipe for Working with a Coach" by Wayne Hart and Karen Kirkland.

Chapter 5: Striking a Balance.

"Throwing the Right Switches: How to Keep Your Executive Career on Track" by Craig Chappelow and Jean Brittain Leslie.

"Putting Some Life into Your Leadership" by Marian N. Ruderman and Patricia J. Ohlott.

"Stress Takes a Toll on Leaders" by Sharon McDowell-Larsen.

Part II: Creating Healthy Organizations.

Chapter 6: What Is Leadership Development?

"The Third Way: A New Source of Leadership" by Wilfred H. Drath.

"The Missing Link: Organizational Culture and Leadership Development" by Vidula Bal and Laura Quinn.

"Leading Together: Complex Challenges Require a New Approach" by Wilfred H. Drath.

Chapter 7: Creating the Leadership Pipeline.

"Ending the Board Game: New Leadership Solutions for Companies" by Jay A. Conger.

"The Ins and Outs of Selecting Successful Executives" by Valerie I. Sessa and Jodi J. Taylor.

"Finding Success at Succession" by David Berke.

Chapter 8: The Leadership Context Is Diversity.

"Telling the Untold Story: A Conversation with Stella M. Nkomo" by Stephen Rush.

"X Marks the Spot: Developing and Retaining Emerging Leaders" by David Baldwin and Stephanie Trovas.

"Across the Divide: Grasping the Black Experience in Corporate America" by Ancella B. Livers and Keith A. Caver.

Chapter 9: Creating Teams That Work.

"Making Sure That a Team is the Right Way to Go" by Michael E. Kossler and Kim Kanaga.

"The Right Start: A Team's First Meeting Is Key" by Kim Kanaga and Sonya Prestridge.

"Cultivating Teams" by Robert C. Ginnett.

Chapter 10: The Long View for Organizational Success

"Strategic Command: Taking the Long View for Organizational Success" by Katherine Beatty and Laura Quinn.