Customer Loyalty: How to Earn It, How to Keep It, New and Revised Edition

Jill Griffin, Robert T. Herres (Foreword by)

ISBN: 978-0-7879-6388-0

Paperback

272 pages

October 2002, Jossey-Bass

List Price:	US $22.95
Government Price:	US $11.70
Enter Quantity: Buy

This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.

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You've read about Customer Loyalty in the Los Angeles Times, Dallas Morning News, Miami Herald, Kansas City Star, Entrepreneur, Industry Week, Marketing News, Boardroom Reports, Marketing Management, Library Journal, The Selling Advantage, Ideas Magazine, Executive Briefings, Training, Hospitality Upgrade, Direct, Quality Digest, Marketing Tools, Houseware Executive, Journal of Pharmaceutical Management, Discount Merchandiser, TeleProfessional, NationsBank Business, Modern Jeweler, Furniture Today-- now read the new and revised edition of the ground-breaking book that created all the buzz.