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2 matches for "Jill Griffin"

Customer Winback: How to Recapture Lost Customers--And Keep Them Loyal (0787946672) cover image
Customer Winback: How to Recapture Lost Customers--And Keep Them Loyal
by Jill Griffin, Michael W. Lowenstein
March 2001, Paperback
Customer Loyalty: How to Earn It, How to Keep It, New and Revised Edition (0787963887) cover image
Customer Loyalty: How to Earn It, How to Keep It, New and Revised Edition
by Jill Griffin, Robert T. Herres (Foreword by)
October 2002, Paperback