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Controlling the Costs of Conflict: How to Design a System for Your Organization

ISBN: 978-0-7879-4323-3
Paperback
256 pages
November 1998, Jossey-Bass
List Price: US $54.50
Government Price: US $34.88
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KARL A. SLAIKEU is president of Chorda Conflict Management, a consulting and training company that specializes in conflict management systems. He has taught in the psychology departments of the University of South Carolina at Columbia and the University of Texas at Austin, and is the author of When Push Comes to Shove: A Practical Guide to Mediating Disputes (Jossey-Bass, 1996). RALPH H. HASSON is vice president of Chorda Conflict Management. He also serves in the Graduate School of Business at the University of Texas at Austin, where he teaches negotiation.

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