Resolving Identity-Based Conflict In Nations, Organizations, and CommunitiesISBN: 978-0-7879-0996-3
Hardcover
224 pages
July 1997, Jossey-Bass
 This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 15-20 days delivery time. The book is not returnable.
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Preface.
Acknowledgements.
About the Author.
Prologue: The ARIA Quartet Conflict.
TRANSFORMING IDENTITY-BASED CONFLICT.
1. The ARIA Framework: Antagonism, Resonance, Invention, Action.
2. Antagonism: Sufacing Differences and Analyzing Animosity.
3. Resonance: Articulating Common Needs and Motivations.
4. Invention: Generating Cooperative Solutions.
5. Action: Setting Joint Agendas.
THE ARIA FRAMEWORK IN PRACTICE.
6. Prenegotiation in Nations: Peace Building in Jerusalem.
7. Transforming Conflicts Within and Between Groups in Organizations.
8. ARIA Tools: Lessons Drawn from Community Conflicts.
Epilogue: Engaging Identity, Creating Harmony.
Notes.
References.
Index.
Acknowledgements.
About the Author.
Prologue: The ARIA Quartet Conflict.
TRANSFORMING IDENTITY-BASED CONFLICT.
1. The ARIA Framework: Antagonism, Resonance, Invention, Action.
2. Antagonism: Sufacing Differences and Analyzing Animosity.
3. Resonance: Articulating Common Needs and Motivations.
4. Invention: Generating Cooperative Solutions.
5. Action: Setting Joint Agendas.
THE ARIA FRAMEWORK IN PRACTICE.
6. Prenegotiation in Nations: Peace Building in Jerusalem.
7. Transforming Conflicts Within and Between Groups in Organizations.
8. ARIA Tools: Lessons Drawn from Community Conflicts.
Epilogue: Engaging Identity, Creating Harmony.
Notes.
References.
Index.
Related Titles
Conflict Resolution & Mediation (Workplace Settings)
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