Managing Business Improvement and Quality: Implementing Key Tools and TechniquesISBN: 978-0-631-20788-7
Paperback
204 pages
January 1998, Wiley-Blackwell
Other Available Formats: Hardcover
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Any management team interested in making best use of tools and techniques would benefit from studying the contents of this book. A conscious effort has been made to produce the text in language which is free from jargon.