Managing Business Improvement and Quality: Implementing Key Tools and TechniquesISBN: 978-0-631-20788-7
Paperback
204 pages
March 1998, Wiley-Blackwell
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Other Available Formats: Hardcover
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- Provides students and managers with a complete overview of all the business.
- Improvement techniques presently used internationally.
- Based on widespread research involving the collaboration of 18 organisations on 31 manufacturing sites in the UK, US and Europe.
- Focuses not just on the tools but on understanding the underlying methodology of their applications.
- Contains real case histories of best practice.