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Managing Business Improvement and Quality: Implementing Key Tools and Techniques

ISBN: 978-0-631-20788-7
Paperback
204 pages
March 1998, Wiley-Blackwell
List Price: US $49.95
Government Price: US $31.96
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Other Available Formats: Hardcover


  • Provides students and managers with a complete overview of all the business.

  • Improvement techniques presently used internationally.

  • Based on widespread research involving the collaboration of 18 organisations on 31 manufacturing sites in the UK, US and Europe.

  • Focuses not just on the tools but on understanding the underlying methodology of their applications.

  • Contains real case histories of best practice.

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