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Measure What Matters to Customers: Using Key Predictive Indicators (KPIs)
ISBN: 978-0-471-75294-3
Hardcover
208 pages
October 2006
List Price: | US $80.00 |
Government Price: | US $51.20 |
This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.