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It's All About Service: How to Lead Your People to Care for Your Customers

Ray Pelletier
ISBN: 978-0-471-71675-4
Hardcover
256 pages
June 2005
List Price: US $24.95
Government Price: US $17.34
Enter Quantity:   Buy
It's All About Service: How to Lead Your People to Care for Your Customers (0471716758) cover image
Other Available Formats: E-book

RAY PELLETIER, CSP, CPAE, is founder and President of The Pelletier Group, as well as a consultant and professional speaker. His clients include Disney, AT&T, Johnson & Johnson, the Pentagon, the U.S. Air Force, and numerous professional and college sports teams.

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