Get It Done!: A Blueprint for Business Execution

Introduction—Making Sense and Taking Action.

1. The DNA of Consistent Execution.

2. Maps, Models, and Action—Blueprinting Your Business.

3. Measurements, Gauges, and Graphs—Doing What’s Important.

4. The Pragmatics of Strategy . . . with Your Head in the Clouds and Your Feet on the Ground.

5. Business Processes . . . Where Business and Technology Meet.

6. Next Generation Business Process Outsourcing . . . as Promise and Threat.

7. Secure Global Commerce . . . Managing the Tension between “Assured” and “Agile” Commerce.

8. Pragmatic Execution . . . in the Context of Everything Else.

Afterword.

Notes.

Index.

About the Authors.