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Global Smarts: The Art of Communicating and Deal Making Anywhere in the World

ISBN: 978-0-471-38246-1
Hardcover
256 pages
April 2000
List Price: US $58.00
Government Price: US $29.58
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Thriving in the New Global Marketplace.

Developing a World-Based Perspective.

What Is Culture?

An American Abroad: Key Cultural Contrast.

The Social Setting of International Business.

International Business Etiquette.

Who Should Go to Assure Success?

The Importance of Establishing Trust And Credibility.

Principles of Successful Cross-Cultural Communication.

Communicating across Language and Accent Barriers.

Political Ping-Pong.

How to Deal with Culture Shock.

Understanding the Gender Gap in International Business.

Negotiating across Cultural Lines.

Avoiding Temptation-Ethics Overseas.

In Conclusion.

Notes.

Index.
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