Global Smarts: The Art of Communicating and Deal Making Anywhere in the WorldISBN: 978-0-471-38246-1
Hardcover
256 pages
April 2000
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Thriving in the New Global Marketplace.
Developing a World-Based Perspective.
What Is Culture?
An American Abroad: Key Cultural Contrast.
The Social Setting of International Business.
International Business Etiquette.
Who Should Go to Assure Success?
The Importance of Establishing Trust And Credibility.
Principles of Successful Cross-Cultural Communication.
Communicating across Language and Accent Barriers.
Political Ping-Pong.
How to Deal with Culture Shock.
Understanding the Gender Gap in International Business.
Negotiating across Cultural Lines.
Avoiding Temptation-Ethics Overseas.
In Conclusion.
Notes.
Index.
Developing a World-Based Perspective.
What Is Culture?
An American Abroad: Key Cultural Contrast.
The Social Setting of International Business.
International Business Etiquette.
Who Should Go to Assure Success?
The Importance of Establishing Trust And Credibility.
Principles of Successful Cross-Cultural Communication.
Communicating across Language and Accent Barriers.
Political Ping-Pong.
How to Deal with Culture Shock.
Understanding the Gender Gap in International Business.
Negotiating across Cultural Lines.
Avoiding Temptation-Ethics Overseas.
In Conclusion.
Notes.
Index.