Results Management: Effective People Management to Achieve Excellent Results

A note to the reader.

Foreword.

Preface.

Introduction.

1 Overview: The Results-Management System.
Achieving results through and with people.

2 Performance Measurement.
Anything measured gets done. Anything measured gets improved.

3 Performance Management and Review.
Managing for commitment, not just for compliance.

4 Performance Appraisal.
A summative evaluation of results achieved.

5 Compensation System.
Paying for the job. Paying market rates. Paying for performance.

6 Talent-Management System.
Placing the right talent in the right place at the right time.

7 Implementing the Results-Management System.
Any system is only as good as its implementation.

Index.