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Convergence Marketing: Combining Brand and Direct Marketing for Unprecedented Profits

ISBN: 978-0-470-16493-8
Hardcover
208 pages
February 2009
List Price: US $24.95
Government Price: US $12.72
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Convergence Marketing: Combining Brand and Direct Marketing for Unprecedented Profits (047016493X) cover image
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INTRODUCTION XIII

PART I CONVERGENCE OF BRAND AND DIRECT 1

CHAPTER 1 WHY CONVERGENCE MARKETING? 3

CHAPTER 2 GETTING TO CONVERGENCE: WITH THE COMMON LANGUAGE OF RESPECT 17

CHAPTER 3 CONVERGENCE 23

PART II MEASURING THE INTENTION AND SUCCESS: PROCESS TOOLS AND PRACTICAL APPLICATIONS 39

CHAPTER 4 ACCELERATE AND DRIVE: THE ROSEN VELOCITY SCALE™ 41

CHAPTER 5 SALES CYCLE AND CUSTOMER DIALOGUE 71

CHAPTER 6 THE ASK AND THE OFFER 93

CHAPTER 7 EXPECTED VALUE OF THE INDIVIDUAL 111

CHAPTER 8 REAL- TIME ACCOUNTING: NUMBERS THAT WILL SET YOU FREE 125

CHAPTER 9 THE BRAND-INTERACTION ACCELERATOR 141

PART III PERFORMANCE AND BALANCE 151

CHAPTER 10 ZEN AND THE ART OF . . .THE MOTORCYCLE STORY 153

CHAPTER 11 A FEW MORE CASE STUDIES 155

CHAPTER 12 THE LAST WORD 171

INDEX 179

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