Knowledge Management Case Book: Siemens Best Practises, 2nd Edition, 2002ISBN: 978-3-89578-181-0
Hardcover
336 pages
June 2002
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Thomas Hayes "Tom" Davenport, Jr. is an American academic and author specializing in analytics, business process innovation and knowledge management. Gilbert J. B. Probst is the author of Knowledge Management Case Book: Siemens Best Practises, 2nd Edition, 2002, published by Wiley.