Learning to Fly: Practical Knowledge Management from Leading and Learning Organizations, with free online content, 2nd EditionISBN: 978-1-84112-509-1
Paperback
336 pages
December 2004, Capstone
This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
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Acknowledgements.
PART I: OVERVIEW.
1. Setting the Context.
2. What is Knowledge Management?
3. The Holistic Model – It’s More Than the Sum of the Parts.
4. Getting the Environment Right.
5. Getting Started – Just Do It.
PART II: TOOLS AND TECHNIQUES.
6. Connecting Sharers with Learners – Using Self-Assessment.
7. Learning From Your Peers – Somebody Has Already Done It.
8. Learning Whilst Doing – Time to Reflect.
9. Learning After Doing – When it’s All Over.
10. Finding the Right People – If Only I Knew Who.
11. Networking and Communities of Practice.
12. Leveraging What We Have Learned – Capturing Knowledge.
PART III: TODAY AND TOMORROW.
13. Embedding it in the Organization – Preparing To Let Go.
14. Review of the Book – What Did We Set Out To Do?
Appendix A.
Appendix B.
Resources 1.
Resources 2: One Page Resources.
Index.