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Learning to Fly: Practical Knowledge Management from Leading and Learning Organizations, with free online content, 2nd Edition

ISBN: 978-1-84112-509-1
Paperback
336 pages
December 2004, Capstone
List Price: US $42.00
Government Price: US $21.42
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Learning to Fly: Practical Knowledge Management from Leading and Learning Organizations, with free online content, 2nd Edition (1841125091) cover image
This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.

Preface.

Acknowledgements.

PART I: OVERVIEW.

1. Setting the Context.

2. What is Knowledge Management?

3. The Holistic Model – It’s More Than the Sum of the Parts.

4. Getting the Environment Right.

5. Getting Started – Just Do It.

PART II: TOOLS AND TECHNIQUES. 

6. Connecting Sharers with Learners – Using Self-Assessment.

7. Learning From Your Peers – Somebody Has Already Done It.

8. Learning Whilst Doing – Time to Reflect.

9. Learning After Doing – When it’s All Over.

10. Finding the Right People – If Only I Knew Who.

11. Networking and Communities of Practice.

12. Leveraging What We Have Learned – Capturing Knowledge.

PART III: TODAY AND TOMORROW.

13. Embedding it in the Organization – Preparing To Let Go.

14. Review of the Book – What Did We Set Out To Do?

Appendix A.

Appendix B.

Resources 1.

Resources 2: One Page Resources.

Index.

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