Health Care Managers in Transition: Shifting Roles and Changing OrganizationsISBN: 978-1-55542-248-6
Hardcover
232 pages
January 1991, Jossey-Bass
 This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
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A New Era for Health Care Managers.
From a Provider to a Customer Orientation.
From Getting By to Raising Standards.
From Directing to Empowering Your Staff.
From Employee as ExpAndable Resource to Employee as Customer.
From Reactive to Proactive Behavior.
From Tradition and Safety to Experimentation and Risk.
From Busyness to Results.
From Turf Protection to Teamwork Across Lines.
From "We-They'' Thinking to Organizational Perspective.
From Cynicism to Optimism.
Gaining Organizational Support for Making Role Changes.
Achieving Personal and Organizational Success.
From a Provider to a Customer Orientation.
From Getting By to Raising Standards.
From Directing to Empowering Your Staff.
From Employee as ExpAndable Resource to Employee as Customer.
From Reactive to Proactive Behavior.
From Tradition and Safety to Experimentation and Risk.
From Busyness to Results.
From Turf Protection to Teamwork Across Lines.
From "We-They'' Thinking to Organizational Perspective.
From Cynicism to Optimism.
Gaining Organizational Support for Making Role Changes.
Achieving Personal and Organizational Success.
Related Titles
Health Care Administration
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