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Textbook
Mistreatment in the Workplace: Prevention and Resolution for Managers and OrganizationsISBN: 978-1-4051-7714-6
Paperback
224 pages
April 2009, ©2009, Wiley-Blackwell
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Integrating findings from research and practice in order to make
practical, evidence-based recommendations for preventing and
addressing systemic workplace mistreatment, this book:
- Focuses on the recursive effects of mistreatment in organizations and how individual and organizational well-being can be enhanced by carefully-designed policies and procedures.
- Creates a complete picture by bringing together relevant research from fragmented fields such as organizational psychology, labor relations and labor economics.
- Enables you to identify best practices for resolving mistreatment occurrences, for creating a civil workforce, and preventing recursive mistreatment.
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