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Textbook
Mistreatment in the Workplace: Prevention and Resolution for Managers and OrganizationsISBN: 978-1-4051-7714-6
Paperback
224 pages
April 2009, ©2009, Wiley-Blackwell
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- Integrates findings from research and practice to identify
practical, evidence-based recommendations for preventing and fully
addressing systemic workplace mistreatment
- Focuses on the recursive effects of mistreatment in
organizations and how individual and organizational well-being can
be enhanced by carefully-designed policies and procedures
- Creates a complete picture by bringing together relevant
research from fragmented fields such as organizational psychology,
labour relations and labour economics
- Enables readers to identify best practices for resolving mistreatment occurrences, and for creating a civil workforce and preventing recursive mistreatment
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