Mastering the Instructional Design Process: A Systematic Approach, 4th Edition

Tables, Figures, and Exhibits xi

Preface to the Fourth Edition xv

Acknowledgments xxxv

About the International Board of Standards for Training, Performance, and Instruction xIi

About the Authors xxxvii

Pre-Test About Instructional Systems Design (ISD) xIiii

PART ONE: DETECTING AND SOLVING HUMAN PERFORMANCE PROBLEMS

1 What Is Instructional Design? 3

2 Alternatives to Instructional Solutions: Five Frequent Options 17

3 Determining Projects Appropriate for Instructional Design Solutions 36

PART TWO: ANALYZING NEEDS, LEARNERS, WORK SETTINGS, AND WORK

4 Conducting a Needs Assessment 59

5 Assessing Relevant Learner Characteristics 89

6 Analyzing Relevant Work Setting Characteristics 112

7 Performing Work Analysis 130

PART THREE: ESTABLISHING PERFORMANCE OBJECTIVES AND PERFORMANCE MEASUREMENTS

8 Writing Performance Objectives 169

9 Developing Performance Measurements 190

10 Sequencing Performance Objectives 210

PART FOUR: DELIVERING THE INSTRUCTION EFFECTIVELY

11 Specifying Instructional Strategies 229

12 Selecting or Designing Instructional Materials 257

13 Evaluating Instruction 288

PART FIVE: MANAGING INSTRUCTIONAL DESIGN PROJECTS SUCCESSFULLY

14 Designing the Instructional Management System 313

15 Planning and Monitoring Instructional Design Projects 332

16 Communicating Effectively 350

17 Interacting with Others 367

18 Promoting the Use of Instructional Design 391

19 Developing Yourself 405

20 Being an Effective Instructional Designer: Lessons Learned 410

Appendix I: Online Instructional Design Resources 417

Appendix II: What Is Knowledge Management (KM), and How Does KM Relate to Instructional Design? 423

Appendix III: Learning Theory and Instructional Design 427

References 433

Name Index 459

Subject Index 465

Contents of the Website 479