Developing Technical Training: A Structured Approach for Developing Classroom and Computer-based Instructional Materials, 3rd Edition

Acknowledgments xi

Introduction 1

Section One: An Introduction to the Technology of Training 3

1. The Technology of Training 5

2. An Introduction to Structured Lesson Design 33

Section Two: How to Teach Facts, Concepts, Processes, Procedures, and Principles 55

3. How to Teach Procedures 59

4. How to Teach Concepts 81

5. How to Teach Facts 105

6. How to Teach Processes 125

7. How to Teach Principles 145

Section Three: How to Organize Your Lessons and Exploit e-Learning Features 181

8. Organizing Your Training Content 183

9. e-Learning Design 211

Appendix: Exercises 229

Glossary 239

References 259

Index 263

About the Author 269

Pfeiffer Publication Guide 271