Getting Action from Organizational Surveys: New Concepts, Technologies, and Applications

"This comprehensive work is a compendium of the best thinking and practice in how to design and use surveys. It will be a must have, for many years to come, for anyone who designs or uses surveys to guide managerial behavior."
—David Ulrich, professor of business, University of Michigan, and coauthor, The HR Value Proposition

"Kraut and his colleagues have made a major contribution by focusing on the issue of how to leverage surveys to create action and change. Each chapter does a great job of capturing the leading edge of practice and innovation."
—David A. Nadler, chairman, Mercer Delta Consulting, LLC

"A terrific guide to the latest developments in survey-driven change."
—Edward E. Lawler III, distinguished professor of business at the Marshall School of Business, University of Southern California; director of USC's Center for Effective Organizations; and coauthor, Built to Change

"This book takes organizational survey initiatives to a refreshing new level by emphasizing ways to leverage survey results to achieve business results."
—Mirian Graddick-Weir, executive vice president, human resources, AT&T