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Role Play Made Easy: 25 Structured Rehearsals for Managing Problem Situations and Dealing With Difficult People

ISBN: 978-0-7879-7566-1
Paperback
304 pages
September 2005, Pfeiffer
List Price: US $70.00
Government Price: US $44.80
Enter Quantity:   Buy
Role Play Made Easy: 25 Structured Rehearsals for Managing Problem Situations and Dealing With Difficult People (0787975664) cover image
This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.

Susan El-Shamy is a senior partner at Advancement Strategies, a training and development resources company in Bloomington, Indiana. For more than twenty years she has designed and delivered training products and programs. She is the author of numerous training materials and books including How to Design and Deliver Training for the New and Emerging Generations.
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