Authentic Leadership: Rediscovering the Secrets to Creating Lasting Value

Foreword xv
Warren Bennis

Preface: A New Generation of Leaders xvii

Introduction: Where Have All the Leaders Gone? 1

Part One: Becoming an Authentic Leader

1. Leadership is Authenticity, Not Style 11

2. The Transformation of Leaders 27

3. Leading a Balanced Life 45

Part Two: Building an Authentic Company

4. Missions Motivate, Dollars Don’t 61

5. Values Don’t Lie 71

6. It’s the Customer, Stupid! 81

7. It’s Not Just the CEO 91

8. Whose Bottom Line: Customers or Shareholders? 101

Part Three: In the Crucible of the Market

9. Seven Deadly Sins: Pitfalls to Growth 109

10. Overcoming Obstacles: Nothing Can Stand in Your Way 117

11. Ethical Dilemmas: When in Rome, Don’t Follow the Romans 127

12. Innovations from the Heart 133

13. Acquisitions Aren’t Just About Money 143

14. Shareholders Come Third 153

Part Four: Beyond the Bottom Line

15. Governance is Governance 165

16. Sticking Your Neck Out 177

17. Preparing for Succession . . . and Moving On 187

Epilogue: If Not Me, Then Who? If Not Now, When? 197

Medtronic Financial Results 201

Suggested Reading 203

Acknowledgments 207

The Author 209

Index 211