Getting Change Right: How Leaders Transform Organizations from the Inside OutISBN: 978-0-470-55048-9
Hardcover
256 pages
May 2010, Jossey-Bass
This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
|
An innovative communication method for making change happen in any organization
Getting Change Right presents a new view of leadership
communication that says change doesn't flow top-down, bottom-up, or
sideways, but inside-out. This is how change spreads through a
complex system successfully-the other options are force or failure.
Based on years of experience with organizations around the world,
change expert Kahan presents a new model of communication, one that
moves from a transactional view of information exchange to a
collaborative construction of shared understanding. When the right
people are having the right conversations and interactions, then
they act in concert even though the situations they confront
independently are impossible to predict or coordinate. This dynamic
practitioner's guide to implementing change
- Presents the innovative co-creation communication model for creating change
- Reveals how communicating with a company's most valuable players is at the heart of organizational change
- Draws on the author's wealth of experience with Fortune 100 companies, leading government agencies, and associations
Getting Change Right offers business insights and field-tested, practical techniques that can be put to work immediately.