The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Leader's GuideISBN: 978-0-7879-7354-4
Paperback
32 pages
December 2004, Pfeiffer
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Faced with people we don’t like or don’t understand,
most of us tend to write them off, or worse still, vent about them
to others. How to Bring Out the Better Side of Difficult People,
Leader’s Guide from the popular 60- Minute Active
Training Series offers facilitators a ready-made, effective
one-hour program that teaches how to approach difficult people in
productive ways. Specifically, participants will be learn how to
- Draw out people rather than closing them down
- Overcome their own barriers to understanding others
- Look beyond the surface to learn what make people “tick”
- Take a novel approach when a relationship feels stuck