The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Leader's GuideISBN: 978-0-7879-7354-4
Paperback
32 pages
December 2004, Pfeiffer
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Introduction.
Program Overview.
Program Outline.
Program Directions.
Facilitation Tips.
References.
About the Authors.
Pfeiffer Publications Guide.