Investigating Harassment and Discrimination Complaints: A Practical Guide

"A clear and well-articulated guide for those who conduct, study, challenge, or defend these highly-charged investigations. Incorporating the best research and leavened by the authors' many years of practical experience . . . . The chapter on "Debriefing the Workgroup" is by itself worth the price of the book."
— Louise F. Fitzgerald, professor of psychology and women's studies, University of Illinois at Urbana-Champaign

"There was a time in America when success was equated with the discovery and refinement of natural resources like coal and oil. Today, success in business is equated with the selection and development of human resources. This book should be required reading for all workplace leaders responsible for organizational development and ultimately ensuring fairness and equity when faced with issues of harassment."
— Dennis Karras, senior vice president, human resources and administration, Washington State Employees Credit Union

"Investigating Harassment and Discrimination Complaints will become a mainstay resource for anyone conducting harassment investigations. Born out of decades of experience, the information in this book will raise the bar of quality for investigations, reports, and testimony in harassment cases."
— Donna M. Stringer, president, Executive Diversity Services, Inc.