Bringing Peace Into the Room: How the Personal Qualities of the Mediator Impact the Process of Conflict ResolutionISBN: 978-0-7879-6850-2
Hardcover
322 pages
September 2003, Jossey-Bass
This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 15-20 days delivery time. The book is not returnable.
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— William Ury, co-author Getting to Yes, author The Third Side
"An important contribution about not just what we do but who we
are as mediators. The authors reexamine often overlooked first
premises. A must read for any self-reflective peacemaker."
— Eric D. Green, Law professor, co-founder, Endispute, Inc.
and Resolutions, LLC.
"Finally, a book that touches on the heart of the mystery of
mediation. Bowling, Hoffman and company have opened vistas for all
mediators to use as touchstones for their work."
— Gary Friedman, co-founder and director of the Center for
Mediation in Law
"This book is a must-read for both masters and novices in the
field. Without ignoring the important issues of competency and
credentialing, this book forces us to try to understand what we do
at a level that surveys and
questionnaires cannot uncover. It is a gem that will gleam for many
years to come."
— Homer La Rue, arbitrator, mediator, law professor
"Anyone curious about how a skilled and self-aware mediator can
help people in conflict will want to read this book. Drawing on
philosophy, psychology, the arts, and education, the authors
explore how mediators can bring real and lasting value to people in
conflict."
— Susan Hackley, managing director, Program on Negotiation at
Harvard Law School
"This rich collection of essays offers an array of perspectives
on the mediator's dynamic effect on the parties and their conflict.
It will provoke reflection and provide insight for even the most
experienced mediators about who we are, what we do, and why it
matters."
— Marjorie Aaron, mediator and law professor