Bringing Peace Into the Room: How the Personal Qualities of the Mediator Impact the Process of Conflict Resolution

Daniel Bowling is an attorney, mediator, mediator trainer, and the director of the Washington, D.C. office of Resolve, Inc., a public policy consensus building organization. He was the first CEO of ACR (The Association for Conflict Resolution), the executive director of SPIDR (Society of Professionals in Dispute Resolution), and cofounder of the Lowcountry Mediation Network, the first mediation organization in South Carolina.
David A. Hoffman is an attorney, mediator, and arbitrator at the Boston Law Collaborative, LLC, a multi-disciplinary firm devoted to conflict resolution and the practice of collaborative law. He is chair-elect of the American Bar Association Section of Dispute Resolution and has taught mediation, negotiation, and family law at Northeastern University Law School and Harvard Law School.