Encouraging the Heart: A Leader's Guide to Rewarding and Recognizing OthersISBN: 978-0-7879-6463-4
Paperback
240 pages
February 2003, Jossey-Bass
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"Beyond the terrific stories and examples, Encouraging the
Heart is a wonderful tool for creating a workforce that cares.
In today's economy of job-hopping and nanosecond loyalty, can
anything be more valuable?"
— Patrick Lencioni, author, The Five Dysfunctions of a Team, and president, The Table Group
— Patrick Lencioni, author, The Five Dysfunctions of a Team, and president, The Table Group
"Kouzes and Posner have done it again. Encouraging the
Heart is an insightful, easy-to-read book that shows modern
leaders how to foster pride, courage, hope, ownership, and
achievement. It's a wonderful mix of research findings and
practical observations drawn from the authors' extensive experience
with leaders."
— William C. Byham, Ph.D., president and CEO, Development
Dimensions International
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