High-Impact Consulting: How Clients and Consultants Can Work Together to Achieve Extraordinary Results , Completely Revised and UpdatedISBN: 978-0-7879-6049-0
Hardcover
288 pages
March 2002, Jossey-Bass
This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 15-20 days delivery time. The book is not returnable.
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George M. C. Fisher, former chairman and CEO, Eastman Kodak Company
"Most consulting is practiced in ways that are doomed to
failure. If you use expert advisers, whether from your staff or
from a consulting firm, this book provides plenty of insight on how
you can increase the odds of a high payback."
Lawrence J. Toole, former senior vice president and
manager, human resources, GE Capital
"The allure of using consultants for tough business problems is
fraught with risk. As Bob Schaffer explains, the relationships
between business managers and consultants frequently end in
disappointment. High-Impact Consulting should be read by all
managers about to use a consultant, and by those consultants who
want results as well as fees."
John H. Biggs, chairman and CEO, TIAA-CREF
"Effective consultants, whether external or on company staff,
must sell and deliver significant and measurable results. Too often
what is delivered is just advice and activity. Bob Schaffer tells
client executives how to demand stretch results and teaches
consultants how to change their practice to deliver them. His
approach works."
C. Richard Larrick, manager, mill improvement process,
Georgia-Pacific Corporation; former president, Paper Industry
Management Association