The End of Management and the Rise of Organizational Democracy

Foreword: Warren Bennis.
Introduction.
PART ONE: MAKING A CASE FOR THE END OF MANAGEMENT.
1 The Revolution of Self-Management and Organizational Democracy.
2 A Brief History of Management.
3 The Emerging Theory of Self-Management.
4 Management Reduces Communication, Morale, and Motivation.
5 Management Constricts Quality and Customer Service.
6 The Double Bind of Managerial Change.
7 Breaking the Hold of Hierarchy, Bureaucracy, and Autocracy.
8 Where Do We Go from Here?
PART TWO: A PRACTICAL GUIDE TO ORGANIZATIONAL DEMOCRACY.
9 Shape a Context of Values, Ethics, and Integrity.
10 Form Living, Evolving Webs of Association.
11 Develop Ubiquitous, Linking Leadership.
12 Build Innovative Self-Managing Teams.
13 Implement Streamlined, Open, Collaborative Processes.
14 Create Complex Self-Correcting Systems.
15 Integrate Strategically, and Change the Way We Change.
16 The Consequences of Organizational Democracy.
Acknowledgments.
The Authors.
Index.