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ABCs of e-Learning: Reaping the Benefits and Avoiding the Pitfalls

ISBN: 978-0-7879-5910-4
Paperback
256 pages
May 2002, Pfeiffer
List Price: US $43.00
Government Price: US $27.52
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Tables and Figures.

Foreword by: Mel Silberman.

Acknowledgments.

Introduction: Getting on the e-Learning Highway.

PART ONE: THE CHALLENGE TO GET IT RIGHT: E-LEARNING FUNDAMENTALS.

1. Key Concepts and Terms.

Four Types of e-Learning.

What s in a Name?

Choosing Your Route.

Making a Determination.

The Secret Is in the Blend.

It s Not that Simple.

Test Drive.

2. Rewards and Risks.

Putting Yourself into the Driver s Seat.

How to Fail.

Meeting the Challenges.

Three Parting Tips.

Test Drive.

3. Lessons from the Trenches.

Military Training.

Medicine.

Law and B-Schools.

Business and Industry.

Banking.

A Glimpse Forward and Back.

Test Drive.

PART TWO: TAKING THE CHALLENGE: FRAMEWORKS FOR SUCCESS.

4. The Big Picture: Approaches to Project Management.

Two Project Management Approaches.

A Seventeen-Step Work Plan.

Components of a Convincing Proposal.

Elements of a Comprehensive Development Plan.

Ten Quick Tips for Project Quality and Success.

The Tasks Ahead.

Test Drive.

5. Assessment and Analysis: Gauging Your Organization s Readiness.

A Five-Question Simplified Assessment.

A Quick Force-Field Analysis.

The Comprehensive Approach.

Lessons Learned.

Test Drive.

6. Spotlight on Learning: Frameworks for Design and Development.

What Is Learning?

Learning Styles and e-Learning.

Gagne on Learning.

Five Stages of e-Learning.

Engaging the Learner to Make Learning Stick.

Other Design and Development Issues.

Facilitating the Process.

A Final Thought.

Test Drive.

7. Decision Making Step by Step: Selecting Courses and Vendors.

A Question of Priorities.

Building Blocks.

Making the Decision, Step by Step.

Assessment Checklists.

Application and Adaptation.

Test Drive.

8. Virtual Classrooms: Delivering Courses Online.

From Access to Development, Step by Step.

A New Role for Instructors.

Conclusions About Online Delivery.

Test Drive.

9. Champions: Strategies for Leading the Change.

Championing e-Learning.

Managing Change.

Managing Risks.

Leading Consultants.

Getting the Most from Consultants.

Who Is Doing What?

Test Drive.

10. Value Added and Proven: Measuring and Improving Programs.

Evaluation Speak.

Issues with Evaluation.

Areas to Evaluate.

Validation of the Benchmarks.

Four-Level Evaluation Framework.

Four Target Groups for Evaluation.

Resources for More Information About Evaluation.

Test Drive.

11. The View from Where We Are: e-Learning Today and Tomorrow.

Examples to Stir Us.

Thinking Critically.

If You Had a Hammer.

Goin to Kansas, Here I Come.

Test Drive.

Glossary.

End Notes.

The Author.

Index.
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