The Making of a Mediator: Developing Artistry in Practice

"The Making of a Mediator has been worth waiting for. This workprovides a structure and methodology for those committed to theartful practice of mediation, or for that matter, the pursuit ofany profession." (Robert D. Benjamin, M.S.W., J.D., Mediation andConflict Management Services)

"Michael Lang and Alison Taylor lead us on a journey inside themediator's head, charting territory and options previouslyundiscovered by most mediators. They offer assistance to allmediators to take their practice and mediation itself to the nextlevel. Bravo!" (James C. Melamed, J.D., cofounder, MediationInformation and Resource Center)

"In this book, practicing mediators will learn how to unleashtalents they didn't know they had and how to keep replicating theirsuccesses for years to come." (Sylvia McMechan, professor, Masterof Arts Program in Conflict Analysis and Management at Royal RoadsUniversity; former executive director, The Network)

"An engaging and easy-to-use manual for all peacemakers andconflict resolvers to further their own and others' practices. Iencourage every practitioner and trainer to incorporate these toolsinto their practices." (Juliana Birkhoff, director, Center forResearch and Education, RESOLVE)