After Restructuring: Empowerment Strategies at Work in America's Hospitals

"An in-depth treatment of organizational change in hospitals. AfterRestructuring provides a mother lode of insights and lessons thatwill be mined for years. A must-read for all those committed toimproving hospital performance in a radically changing health caresystem." --Stephen M. Shortell, Blue Cross of CaliforniaDistinguished Professor of Health Policy and Management; professorof Organization Behavior, School of Public Health, University ofCalifornia, Berkeley

"Unusual in its sensitivity to clinical and managerial agAndas,this book demonstrates how hospital re-engineering principles canempower caregivers to improve hospital performance. Anyone hopingto change hospitals, or expecting to be affected by hospitalchanges, should read this book." --Linda H. Aiken, director, Centerfor Health Services and Policy Research, University ofPennsylvania

"I would recommAnd this pathbreaking book to any health careexecutive, manager, physician, nurse, and anyone who is working toimprove the performance of health care organizations." --Mary A.Pittman, president, Health Research and Educational Trust