Transforming Government: Lessons from the Reinvention Laboratories

Patricia W. Ingraham (Editor), James R. Thompson (Editor), Ronald P. Sanders (Editor)

ISBN: 978-0-7879-0931-4

Hardcover

292 pages

November 1997, Jossey-Bass

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Part One: Strategic Change in Public Organizations.

1. Ferment on the Front Lines: Designing New Modes ofOrganizing(James R. Thompson).

2. Heroes of the Revolution: Characteristics and Strategies ofReinvention Leaders(Ronald P. Sanders).

3. The Best-Kept Secret in Government: How the NPR TranslatedTheory into Practice(John M. Kamensky).

4. Reinventing Public Agencies: Bottom-Up Versus Top-DownStrategies(James R. Thompson, Ronald P. Sanders).

Part Two: The Tactics of Change in Public Organizations.

5. Overcoming Employee Resistance to Change(David C. Frederickson,james L. Perry).

6. Ingredients for Success: Five Factors Necessary for TransformingGovernment(Hal G. Rainey).

7. Tailoring Change Strategies: Alternative Approaches to Reform(B.Guy Peters).

Part Three: Lessons for Continuing Transformation.

8. Where the Buck Stops;
Accountability in Reformed Public Organizations(Barbara S.Romeck).

9. Making Government Reform Stick: Lessons Learned(Donald J.Savoie).

Conclusion: Transforming Management, ManagingTransformation(Patricia W. Ingraham).