Steps to the Future: Fresh Thinking on the Management of IT-Based Organizational TransformationISBN: 978-0-7879-0358-9
Hardcover
352 pages
June 1997, Jossey-Bass
 This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
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IT solutions from the leading edge
Information technology promises much but, as many businesses arefinding, it often fails to deliver. Representing the new wave ofthinking about I.T., this thought-provoking collection assemblesleading researchers from four continents, including Dan Robey,Robert Zmud, Claudio Ciborra and Robert Benjamin. Writing with deepknowledge of both I.T. and business, they persuasively argue forthe integration of the core business unit and the I.T. function,advocate a new role for I.T. professionals, stress the importanceof managing outcomes rather than process, and provide practicalguidelines for turning new ideas into new management practices.
Information technology promises much but, as many businesses arefinding, it often fails to deliver. Representing the new wave ofthinking about I.T., this thought-provoking collection assemblesleading researchers from four continents, including Dan Robey,Robert Zmud, Claudio Ciborra and Robert Benjamin. Writing with deepknowledge of both I.T. and business, they persuasively argue forthe integration of the core business unit and the I.T. function,advocate a new role for I.T. professionals, stress the importanceof managing outcomes rather than process, and provide practicalguidelines for turning new ideas into new management practices.
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