Seamless Government: A Practical Guide to Re-Engineering in the Public SectorISBN: 978-0-7879-0015-1
Hardcover
320 pages
September 1994, Jossey-Bass
 This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
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NEW REALITIES FOR PUBLIC AGENCIES.
1. The Quiet Revolution in American Government.
2. The Evolution of Work in Public and Private Bureaucracies.
3. A New Approach to Work: Re-Engineering and the SeamlessOrganization.
RE-ENGINEERING PUBLIC ORGANIZATIONS: PRINCIPLES, STRATEGIES, ANDGUIDELINES.
4. Principles of Re-Engineering.
5. Setting the Stage for Re-Engineering.
6. Re-Engineering Step-by-Step.
7. Overcoming Public Sector Constraints.
8. Aligning Systems to Support Seamless Work.
PULLING IT ALL TOGETHER.
9. Re-Engineering Lessons from Two Agencies.
10. Getting Started on Re-Engineering.
Conclusion: Working Without Walls.
1. The Quiet Revolution in American Government.
2. The Evolution of Work in Public and Private Bureaucracies.
3. A New Approach to Work: Re-Engineering and the SeamlessOrganization.
RE-ENGINEERING PUBLIC ORGANIZATIONS: PRINCIPLES, STRATEGIES, ANDGUIDELINES.
4. Principles of Re-Engineering.
5. Setting the Stage for Re-Engineering.
6. Re-Engineering Step-by-Step.
7. Overcoming Public Sector Constraints.
8. Aligning Systems to Support Seamless Work.
PULLING IT ALL TOGETHER.
9. Re-Engineering Lessons from Two Agencies.
10. Getting Started on Re-Engineering.
Conclusion: Working Without Walls.
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