Communicating for Results in Government: A Strategic Approach for Public ManagersISBN: 978-0-7879-0000-7
Paperback
336 pages
June 1994, Jossey-Bass
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Drawing on research and practical experience, James L. Garnett offers public managers a new, more systematic and strategic approach to communicating with superiors, colleagues, and citizens; presents guidelines for effective communication; and furnishes practical tools for using this new approach.